Elizabeth A. Luckman, PhD
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Elizabeth A. Luckman, PhD
Making Someone's Day: A Customer Service Story
Making Someone's Day: A Customer Service Story

A wise woman provides an example of how to make any customer service encounter better.

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Leadership, Changing LivesE. A. LuckmanApril 7, 2019customers, values, communication
Relentlessly Practical*: Meeting New People
Relentlessly Practical*: Meeting New People

Some more relentlessly practical advice.

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Relentlessly Practical, Professional DevelopmentE. A. LuckmanMarch 11, 2019communication, introductions, networking
Making the Most of the Undergraduate Experience
Making the Most of the Undergraduate Experience

The undergraduate experience can be a bumpy ride. Here are some suggestions to make the most of it.

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Professional DevelopmentE. A. LuckmanFebruary 10, 2019undergraduate, college
"Lean-donesia": A Blog From the Past
"Lean-donesia": A Blog From the Past

A blast from the past.

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Lean, About meE. A. LuckmanJanuary 20, 2019lean, travel, Indonesia, factory work
Relentlessly Practical*: A Tip For Interviewing
Relentlessly Practical*: A Tip For Interviewing

Relentlessly practical tips for nailing your interview.

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Professional Development, Relentlessly PracticalE. A. LuckmanJanuary 13, 2019interviewing, professional development, communication
Organizational Telos and Virtue Pursuit
Organizational Telos and Virtue Pursuit

My Dad and I got philosophical. This is the result.

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Philosophy of Management, Values and Character, Organizational EthicsE. A. LuckmanJanuary 6, 2019ethics, philosophy, leadership
Hiring For Character
Hiring For Character

Sometimes it’s tough to know which person to select. Character is a good place to start.

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Professional Development, Values and CharacterE. A. LuckmanAugust 28, 2017hiring, character, values, leadership
What Is Changing Lives?
What Is Changing Lives?

A little bit more on the “changing lives” philosophy.

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Changing Lives, About meE. A. LuckmanJuly 18, 2017leadership, customers, values, psychology
Changing Lives
Changing Lives

If you’re not “changing lives”, what’s the point?

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Changing LivesE. A. LuckmanApril 22, 2017leadership, work, meaning, values, Leadership
It's Just Kant
It's Just Kant

I Kant believe this conversation happened, which is why I wrote this blog post.

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E. A. LuckmanApril 18, 2017philosophy, value, work, customers, values, Philosophy of Management
Doing What You Love Vs. Loving What You Do
Doing What You Love Vs. Loving What You Do

Doing what you love is not the same as loving what you do.

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E. A. LuckmanAugust 10, 2016meaning, work, productivity, happiness
Business With Heart
Business With Heart

When the internet goes down, I get philosophical.

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LeadershipE. A. LuckmanJuly 7, 2016work, meaning, leadership
The Koi Pond Analogy
The Koi Pond Analogy

My Dad went and built himself a Koi pond.

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LeadershipE. A. LuckmanJuly 6, 2016Complexity, Organizations
Growing Up Lean
Growing Up Lean

My introduction to Lean was different from most.

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About meE. A. LuckmanFebruary 18, 2016Lean, Leadership, Coaching
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