Changing Lives — Blog — Elizabeth A. Luckman, PhD

Elizabeth A. Luckman, PhD

Posts in Changing Lives

Making Someone's Day: A Customer Service Story

Making Someone's Day: A Customer Service Story

A wise woman provides an example of how to make any customer service encounter better.

Leadership, Changing LivesE. A. LuckmanApril 7, 2019customers, values, communication

What Is Changing Lives?

What Is Changing Lives?

A little bit more on the “changing lives” philosophy.

Changing Lives, About meE. A. LuckmanJuly 18, 2017leadership, customers, values, psychology

Changing Lives

Changing Lives

If you’re not “changing lives”, what’s the point?

Changing LivesE. A. LuckmanApril 22, 2017leadership, work, meaning, values, Leadership